waiter/waitress

Title posted on indeed.com - Waitress Waiter

Posted on May 13, 2025 by Employer details Oliver's Steakhouse

Job details

*About us* Oliver's Steakhouse is a small restaurant business in Oakville, Ontario. We are a high-end steakhouse with world class food, service and atmosphere. We strive to be the best in the world at what we do. Our work environment includes: * Extensive training * Engaging, fast paced work environment * Growth opportunities * Lively atmosphere ``` Duties: - Greet and seat guests in a friendly and welcoming manner - Take food and drink orders accurately and promptly - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by providing exceptional customer service - Answer questions about menu items and make recommendations - Handle guest complaints or concerns with professionalism and resolve issues promptly - Process payments using a POS system and handle cash transactions - Maintain cleanliness and organization of dining areas - Collaborate with kitchen staff to ensure timely delivery of orders Requirements: - Previous experience as a server or in the food service industry preferred - Strong customer service skills with a friendly and outgoing personality - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Excellent communication skills, both verbal and written - Basic math skills for handling payments and making change accurately - Knowledge of food handling and safety regulations - Ability to work well in a team and collaborate with kitchen staff and other servers - Strong time management skills to ensure efficient service to guests Skills: - Kitchen experience: Knowledge of food preparation, plating, and presentation techniques. - Customer service: Ability to provide excellent customer service, address guest needs, and handle complaints or concerns. - Math: Basic math skills for handling payments, making change, and calculating bills. - Hospitality: Understanding of the hospitality industry, including providing a welcoming atmosphere for guests. - Food service: Familiarity with food service procedures, including taking orders, delivering food, and clearing tables. - POS (Point of Sale) systems: Experience using POS systems for order entry, payment processing, and generating receipts. - Guest services: Ability to address guest needs, answer questions about menu items, make recommendations, and ensure guest satisfaction. - Time management: Strong time management skills to prioritize tasks effectively in a fast-paced environment. - Food handling: Knowledge of proper food handling techniques to ensure food safety and prevent cross-contamination. - Cash handling: Ability to handle cash transactions accurately and securely. ``` Job Type: Full-time Pay: From $16.55 per hour Additional pay: * Overtime pay * Tips Flexible language requirement: * French not required Schedule: * Every Weekend * Holidays * Monday to Friday Experience: * serving: 4 years (required) Language: * English (required) Licence/Certification: * Smart Serve (required) Work Location: In person