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customer service assistant
Posted on May 14, 2025 by Employer details Leon's Bathurst
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Urban area. Retail/wholesale establishment/distribution centre. Tasks: Address customers' complaints or concerns. Arrange for refunds and credits. Perform general office duties. Receive and log complaints. Receive payments. Schedule and confirm appointments. Record and relay information. Provide basic information to clients and the public. Perform clerical duties, such as filing and sorting and distributing mail. Obtain and process information required to provide customer service. Answer telephone and relay telephone calls and messages. Operate switchboard or telephone system. Receive and issue payments. Computer and technology knowledge: MS Excel. MS Outlook. MS Word. MS PowerPoint. Electronic mail. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Repetitive tasks. Sitting. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Experience: Experience an asset. Health benefits: Dental plan. Health care plan.- LocationBathurst, NB
- Workplace information On site
- Salary$21.00HOUR hourly / 32 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend
- Starts as soon as possible
- Benefits: Health benefits
- vacancies 1 vacancy
- Source Job Bank #3306274
Overview
Languages
Bilingual
Education
- College/CEGEP
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Address customers' complaints or concerns
- Arrange for refunds and credits
- Perform general office duties
- Receive and log complaints
- Receive payments
- Schedule and confirm appointments
- Record and relay information
- Provide basic information to clients and the public
- Perform clerical duties, such as filing and sorting and distributing mail
- Obtain and process information required to provide customer service
- Answer telephone and relay telephone calls and messages
- Operate switchboard or telephone system
- Receive and issue payments
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- MS PowerPoint
- Electronic mail
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-05-28
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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