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office clerk

Title posted on CivicJobs.ca - Office Support Clerk III

Posted on May 16, 2025 by Employer details City of Vancouver

Job details

Office Support Clerk IIIRequisition ID: 43848 OrganizationLocated on the traditional, ancestral and unceded lands of the x?m??k??y??m (Musqueam), S?wx?wú7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world?s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.Main Purpose and FunctionThis Office Support Clerk III is responsible ensuring that time entry and HR action forms are accurate and align with CoV best practices and policies. The OSCIII reviews and corrects time entry work of other clerical staff, providing training, guidance and trouble-shooting support as required. Additionally, the OSCIII reviews, corrects, and tracks HR action forms, providing support and guidance to supervisors and managers throughout the process. The OSCIII also performs time entry functions and provides general clerical support for the Park Board administrative office, including relief backup for other clerical staff as required. This role includes working with confidential information.Specific Duties and Responsibilities Reviews and enters all payroll data bi-weekly for Beach Administration office, including CUPE 15, CUPE 1004 and Exempt staff. Confirms target hours for each employee, identifies missing or omitted information for management correction. Reviews and processes all corrections for time entry and activity allocation. Provides time entry guidance, trouble-shooting, training, and back-up for all sites within the Parks and Recreation Department. Reviews, monitors and assists with employee quotas such as vacation and sick leave, provides information and policy/procedure guidance. Processes applications and administration of employee claims for WorkSafe BC, medium and long term disability (MTD & LTD), graduated return to work (GRTW). Reviews and processes applications and administration of employee benefits and new hires. Provides a primary point of contact for Corporate Payroll to troubleshoot time entry inconsistencies and inquires, and to clarify and correct payroll forms and documents. Provides recruitment, staff action form support and training for the Parks and Recreation department, including creating, correcting and tracking eSAFs and eCAFs where required. Receives payroll error reports and liaises with time entry clerks to resolve errors. Processes, maintains and monitors auxiliary/temporary employee hours and increments. Required to perform manual increment calculations. Assists Budget Analyst and HR with position control. Assists with new employee onboarding and orientation as requested, including preparing new employee orientation packages and ensuring organization charts and staff directories are updated. Creates, files and maintains accurate records of confidential personnel files for Parks & Recreation. Assists with identifying, documenting and implementing work process improvements, standardized forms and manuals. Tracks and enters training data and provides reports as required. Supports p-card reporting, reconciliation, and file management as required. Updates staff absence calendars when requested. Provides back-up reception duties to the Beach Administration office. Assists with meeting room set-up and clean-up as required. Takes