Loading, please wait...

mortgage officer

Title posted on CareerBeacon - Mobile Mortgage Specialist

Posted on May 17, 2025 by Employer details TD Bank

Job details

Work Location:London, Ontario, CanadaHours:37.5Line of Business:Personal &amp; Commercial BankingPay Details:$0,00/$0.00 - $0,00/$0.00 CADThis role is eligible for commission based earnings.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Mobile Mortgage Specialist Obtain residential mortgage business and place those customers within the TD branch network. The MMS is accountable to retain and expand client and partner relationships. They establish mortgage development initiatives to target referrals from realtors, builders, financial planners, and other quality centers of influence to build a pipeline of business. Develop and deepen the banking relationships of new and existing customers and provide them with appropriate products and services to address their mortgage lending needs in support of the end to end complete customer journey strategy.CUSTOMERIdentify client life and financial goals, potential barriers, provide recommendations, and ongoing relationship / portfolio managementIdentify opportunities to refer clients to Partners (i.e., across Wealth, Retail, Small Business Banking, Commercial)Provide ongoing comprehensive reviews of clients' financial circumstances and create long-term relationships by providing financial planning expertise and ongoing services.Create a legendary customer experience at every interaction and deliver a positive "First Impression'" by engaging customers in a range of sales, service and informational conversationsProvide sound advice to customers and look for ways to contribute to the ongoing improvement of the overall customer experienceSupport ONE TD by identifying and referring customers to internal Bank partners as appropriatePossess comprehensive knowledge of the real estate market, competitive offers in mortgage lending industry, and economic trendsProactively obtain expert knowledge of TD mortgage lending products and sound knowledge of products Ensure customer problems are handled professionally, escalating issues to management when necessaryBuild and exhibit sales skills and credit knowledge and partner effectively within TD's employee-focused cultureWork closely with District Manager to make sales calls and conduct monthly coaching sessionsSHAREHOLDERContribute toward the achievement of sales and business development objectives by meeting or exceeding individual monthly sales targets of mortgage products and servicesProactively promote TD's image within the business community through participation and leadership in community business groups, professional networking events, initiatives, fundraisers, etc.Support the development and implementation of reporting and processes in a compliant manner, adhering to guidelines established by business unit leadership, internal and external advisors, Audit, Risk, OSFI, and other governing bodiesUnderstand the market and mortgage lending industry within portfolio, to ensure value-added reporting and analysis is provided to your team and partners while mitigating risk to the BankConsistently exercise discretion in managing correspondence, information and all matters of confidentialityProtect the interests of the organization ? identify and manage risks, and escalate non-standard, high risk activities as necessaryMonitor service, productivity and assess efficiency levels withi