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front desk hotel clerk
With some duties as a clerk, front desk - hotel
Posted on June 03, 2025 by Employer details Rondo Motel
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tourism and travel services management. or equivalent experience. Asset languages: Mandarin. Work setting: Hospitality industry. Staff accommodation available. Staff accommodation provided. Room and board provided. Hotel, motel, resort. Rural area. Relocation costs not covered by employer. Tasks: Investigate complaints and claims . Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Computer and technology knowledge: Fidelio. Word processing software. Computerized bookkeeping system. Central reservation system (CRS). Spreadsheet. Internet. Opera. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. Experience: Experience an asset. Other benefits: Free parking available. On-site amenities. On-site housing options. Other benefits. Parking available.- Location824 Park DriveGolden, BCV0A 1H0
- Workplace information On site
- Salary$20.50HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Shift, Early Morning, Morning
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 1 vacancy
- Source Job Bank #3281317
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Tourism and travel services management
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Mandarin
Work setting
- Hospitality industry
- Staff accommodation available
- Staff accommodation provided
- Room and board provided
- Hotel, motel, resort
- Rural area
- Relocation costs not covered by employer
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Fidelio
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Opera
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Other benefits
- Free parking available
- On-site amenities
- On-site housing options
- Other benefits
- Parking available
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
Advertised until
2025-07-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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