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customer service representative supervisor
Posted on June 06, 2025 by Employer details Citywest
Job details
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Relocation costs not covered by employer. Willing to relocate. Tasks: Co-ordinate activities with other work units or departments. Examine and verify the accuracy of work . Identify workers' training needs. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Conduct performance reviews. Co-ordinate, assign and review work. Supervision: Customer service clerk. Information clerks. 5-10 people. Computer and technology knowledge: MS Office. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Interpersonal awareness. Judgement. Reliability. Team player. Screening questions: Are you currently a student?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. What is your current level of study?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: As per collective agreement. Other benefits: Wellness program.- LocationPrince Rupert, BCV8J 1L1
- Workplace information On site
- Salary$34.11HOUR hourly / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3323740
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs not covered by employer
- Willing to relocate
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Conduct performance reviews
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
- Information clerks
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement
Other benefits
- Wellness program
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-07-06
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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