*Key responsibilities /Accountabilities*
· Manage customer portals and EDI systems. Respond to customer requests, complaints, and claims.
· Input &/or update data for customers & growers/packers
· Order processing and data entry.
· Assist with the order process when appropriate, i.e. arrange for documents to be couriered to customers, prepare invoices and send them to customers,
· Prepare correspondence, reports, spreadsheets, and other documents, using Microsoft office: Word, Excel
· Handle documents appropriately, i.e.: make copies, file, shred, etc.
· Answer phone calls, and greet visitors to the office, in a professional and friendly manner.
· Maintain office equipment, databases, and office software (Famous program)
· Monitor company emails and respond accordingly.
· Monitor industry websites/portals and perform online research.
· Assist Controller, Salespeople, Food Safety Coordinator, and Logistics when required.
· Maintain and update policies and procedures annually, or as time permits.
· Other assigned duties, as required.
*Skills and experiences*
· High school Diploma (minimum).
· Competent in the use of computers and internet research.
· Knowledgeable and efficient in the use of office equipment and office software, and able to learn new software quickly.
· Excellent oral and written communication skills.
· Professional attitude when dealing with people, in person, on the telephone, and via email.
· Organized, with time-management skills and attention to detail.
· Able to set goals and prioritize duties.
· Ability to work independently with minimal review.
· Ability to hold information in strict confidence and exercise a reasonable degree of care to prevent disclosure to others.
· Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
· Ability to work long hours during the peak season, in a fast-paced, high-pressure work environment.
· Ability to flex time and willing and able to work from home in the evenings, or on days off, if needed.
· Clear criminal record check.
Job Types: Full-time, Seasonal
Contract length: 2.5 months
Pay: $20.00 per hour
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Creston, BC: reliably commute or plan to relocate before starting work (required)
Education:
* Secondary School (required)
Work Location: In person
Application deadline: 2025-07-01
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.