Canadian Tire is looking for our next Full time service writer. We are looking for service or parts experience. This person should be an active listener, is solution based and can work well under pressure. You will be asked to communicate description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules. Duties will include:Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Putting together quotes/estimates by costing tech recommended parts, supplies, and labor; calculating customer's payment. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Influencing our reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.