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social services manager

Title posted on indeed.com - Manager, Social Services

Posted on June 10, 2025 by Employer details Kinnect Support Services

Job details

*Manager, Social Services* *Location*: North York, ON *Hours*: Full-time *Company Overview:* We are rapidly growing in the Social Services Industry searching for individuals passionate about the well-being and treatment people receive. We focus on staffing specialized front line caregivers to mental health, addictions, developmental delays, autism, youth and adult support services. The Agency Staff Coordinator role is a leadership position responsible for the ongoing management and liaison with Agency Clients and caregiver staff, evaluation of services, and a level of care and coordination. *Job Description * We are seeking a dynamic and experienced Manager to join our team. You are someone highly motivated and passionate about helping those in need. You are skilled in managing a portfolio of existing clients along with acquiring new companies for Kinnect Support Services to work with. *Responsibilities:* · Liaison between company and client base supervisors as manager · Ensure caregivers are attending assignments and client demands are fulfilled · Help create and update intercompany forms and policies · Assisting with recruitment of caregivers such as selection, interviewing and onboarding · Administrative duties to ensure compliance and organization · Expand existing business with clients · Identify and create relationships with new partners and potential sponsors, build customized packages based on their interests · Build and deepen relationships with existing partners · Serve as main point of contact within Kinnect Support Services to ensure Agency satisfaction, renewals, and upgrades · Negotiating contracts in the best interests of clients and kinnect Support Services · Handle escalated client issues and resolve them in a professional and timely manner · Performing administrative tasks such as creating contracts, completing client specific paperwork per their protocols · Maintaining a working knowledge of industry regulations and remaining current on the industry standards and new materials and processes · Perform other duties as assigned *Qualifications:* · 2+ years of experience in a social Services setting required · Experience managing or supervisory role required · Self-motivated · Ability to network to and negotiate with Community Agencies · Strong leadership skills · Ability to work in a fast past environment · Knowledge of the most common and most recent industry best practices · Exceptional verbal and written communication skills to converse with clients · Organizational ability and attention to detail to manage multiple accounts at one time · Time management and multitasking skills to transition among client accounts easily · Ability to deliver engaging presentations · Customer service experience · Problem-solving abilities *What we offer:* · Fulfilling atmosphere from helping those in need · Free underground parking · Salary + Commission · Benefits Job Types: Full-time, Permanent Pay: $50,000.00 per year Additional pay: * Commission pay Benefits: * Dental care * Extended health care * Life insurance * On-site parking * Paid time off * Vision care Flexible language requirement: * French not required Schedule: * Monday to Friday Ability to commute/relocate: * North York, ON: reliably commute or plan to relocate before starting work (required) Education: * DCS / DEC (required) Experience: * Management: 2 years (required) Work Location: In person