Security Coordinator (Gathering Place)Requisition ID: 43027 OrganizationLocated on the traditional, ancestral and unceded lands of the x?m??k??y??m (Musqueam), S?wx?wú7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world?s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.Main Purpose and Function The Security Coordinator assists in leading, developing, implementing, coordinating, decommissioning, and evaluating the operations of The Gathering Place Security Team. The Security Team utilizes a relational, trauma-informed approach to their work with community members while maintaining the safety and security of the staff and patrons of the Gathering Place. The Security Coordinator is responsible for leadership of access controls, security systems, policy and procedure development, violence prevention program, and their team?s performance and development.This position works a compressed 4-day work week, Wednesday to Saturday, 7:30 am-4:30 pm. Hours and location of work may be changed in accordance with operational requirements and the Collective Agreement.Specific Duties and ResponsibilitiesThe Security Coordinator is responsible for:Supervising and Leading Staff Under the guidance of the Operations Manager, participates in recruiting, selecting, hiring, training and evaluating staff who report to this position. Supervises the work of security staff including guidance, coaching and feedback to support their success. Establishes and practices appropriate professional boundaries in the Centre - with and between staff, volunteers and the community. Identifies gaps and organizes staff training and development to maintain appropriate professional standards of service delivery. Stays up to date on best practices in security, conflict de-escalation, mental health awareness, and cultural competency.Health and Safety Ensures the occupational health and safety of staff, as per the City of Vancouver OH&S Program Manual and BC?s Occupational Health and Safety Regulations. Ensures compliance with WCB regulations and addressing areas of concerns in a timely manner. Ensure that safety measures are followed to prevent accidents and assist in situations that may involve minor injuries (e.g., directing people to first aid supplies or staff).Administration Monitors budget for security staffing, materials and supplies, and training. Recommends corrective action and outcomes as required to manage within budgets. Maintains the incident reporting database (Resolver) including analyzing data, trends, and information to inform security operations. Disseminates information appropriately among stakeholders to endorse knowledge transfers occur effectively and regularly. Provides detailed incident reports to management, including any ongoing safety concerns or patterns of behavior that need addressing. Ensures all security systems, such as alarms, locks, and surveillance cameras, are functioning properly. Schedules security staff with support from the Operations Manager. Coordinates with emergency services, including Vancouver Police Department, Vancouver Fire & Rescue Service, and Ambulance as needed.Policies and Procedures Works collaboratively with the Operations Manager in developing, implementing, and evaluating Centre policies and procedures in order to meet goals of a safe and secure environment based on Centre and City of Vancouver values, and ensures staff understand and are appropriately trained on policies and procedures. R
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