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diversity manager

Title posted on indeed.com - HR Manager

Posted on June 12, 2025 by Employer details The Hope Centre

Job details

*ABOUT US* Since 1974, The Hope Centre has helped to build and strengthen Welland by supporting the most vulnerable in our community with food security, housing stability and wellness programs. We offer a wide range of services that help individuals and families in Welland that are facing challenges related to poverty including mental health, addictions, food insecurity and housing instability. Our mission is to assist, support, empower and advocate for the most vulnerable members of our community. We do this by providing essential services including homelessness prevention, housing-focused shelter, emergency food bank, daily lunches, counselling and more. Our vision is a community where every person has their basic needs met through support and compassion. *POSITION SUMMARY* Reporting to the CEO, the HR Manager serves as a strategic partner to the senior leadership team, advancing the organization's mission through efficient people practices. This role supports organizational priorities by leading workforce development initiatives, guiding change management efforts, and fostering a supportive and inclusive workplace culture. The HR Manager also oversees core transactional HR functions ? including recruitment, onboarding, payroll, benefits administration, and compliance ? to ensure HR operations are efficient and responsive to staff needs. Working closely with employees, managers, and union representatives, the HR Manager builds and maintains positive relationships that contribute to a positive work environment. As a trusted advisor, this role provides expert guidance on HR strategy, workforce planning, and policy implementation to sustain the organization?s long-term stability and impact. *KEY RESPONSIBILITIES* _Strategic & Operational Leadership_ * Work closely with the senior leadership team to address, strategize and provide guidance on all HR matters. * Advise and coach managers on essential HR functions (i.e. employee relations, performance management). * Identify inefficiencies and suggest and implement potential areas for improvement, innovation, and/or cost savings. * Regularly provide HR reports to senior leadership. * Organize employee engagement, training and team building initiatives. * Manage employee benefits programs, ensuring they are accurate, compliant, and clearly communicated to staff. * Foster a culture of continuous improvement by empowering employees, encouraging innovation and driving growth. _Policies & Compliance_ * Develop, implement, and administer policies, programs, and procedures, and regularly review to ensure relevance. * Ensure organizational compliance with all applicable legislative requirements, employment standards and industry regulations. * Drive consistency in the application of policies and procedures across the organization. * Remain abreast of changes to provincial and federal legislation, regulations, and standards. _Talent Acquisition_ * Regularly assess hiring needs to maintain optimal staffing levels aligned with organizational goals. * Identify and address skill gaps. * Build and maintain strong talent pipelines for critical roles (i.e. developing internal talent pool identified for promotions, leveraging community partners). * Manage end-to-end recruitment and selection processes (i.e. developing job descriptions, creating job postings, conducting candidate screenings, and facilitating interviews). * Lead onboarding and offboarding processes, integrating new hires into company policies and conducting exit interviews to identify opportunities for improvement. * Facilitate performance management by evaluating tools, providing training and guiding managers on processes such as evaluations. * Maintain accurate employee records and generate reports on key workforce metrics, such as attendance, tenure and compensation trends. * Guide disciplinary and termination processes with professionalism and adherence to company policies. _Health & Safety_ * Ensure organizational compl