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customer service representative - call centre

Title posted on indeed.com - Customer Service Representative

Posted on June 12, 2025 by Employer details Glassmasters Autoglass

Job details

Room to Grow!! Customer Service Rep. At Glassmasters we?re for supporting you on a journey to a rewarding career. We embrace change, and find ways to do better. We deliver on that commitment by fostering an environment of passion and innovation for all people. Customer Service Rep. Our customer service reps are the future leaders of our company. They help to build a culture and environment where the team is always learning, growing, and contributing to the store?s success. They are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience, every time. At Glassmasters, we drive a culture and environment built on the foundation of a high performance team of responsible, innovative, dynamic and passionate individuals. We?re dedicated to making things simpler for our customers, and we want people on our team who listen to and understand what our customers want and need. In this role you will: * Inspire a superior and consistent customer experience every time * Along with the Manager maximize store profitability * Challenge the status quo and embrace innovation * Strive to move into an Assistant Manager Position You are someone who: * Has a clear mission and purpose ? you want to lead and inspire a team to succeed and to be passionate about the customer * Has an infectious attitude ? the team and customers can tell that you love what you do * Believes that customer experience isn?t just about the transaction ? it?s about building genuine relationships with customers * Has a background in a fast paced retail setting * Embraces change and constantly looks for ways to do things better * Wants to continue to grow as a leader ? personal and professional development is at your core Benefits for you: * We invest in you, just as much as you invest in us * Opportunities to grow and develop your career * This position is intended to transition into a Salary Role with Bonus as an Assistant Manager as training is complete. We are growing fast! * Comprehensive health and dental plan As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal background check. Job Types: Full-time, Permanent Pay: $18.00-$20.00 per hour Additional pay: * Overtime pay Benefits: * Dental care * Extended health care Schedule: * Day shift * Monday to Friday * Weekends as needed Education: * Secondary School (required) Experience: * Customer service: 2 years (required) Language: * Fluent English (required) Licence/Certification: * Drivers License (required) Work Location: In person