consultant, human resources

Title posted on CareerBeacon - Consultant, Human Resources, Workplace Practices

Posted on June 13, 2025 by Employer details Bell Canada

Job details

Req Id: 424312At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. Be at the centre of Bell's transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security &amp; Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You'll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization. At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader. SummaryThis is a highly specialized and critical role within our organization. The Consultant, Human Resources is responsible for receipt and management of complaints of employee misconduct, including harassment and violence, discrimination, retaliation, and other workplace issues. This role requires a commitment to confidentiality, fairness and a dedication to resolving workplace issues effectively and efficiently.Key ResponsibilitiesReceive and resolve complaints: Receive, document, respond, and manage complaints of harassment and violence throughout the resolution process lifecycle.Mediate and facilitate conflict resolution: Employ conflict resolution techniques and strategies to mediate disputes, facilitate constructive dialogue between parties, and reach mutually acceptable solutions.Provide guidance and advice: Offer guidance and advice to employees, clients, and other stakeholders on policies, procedures, and ethical conduct, promoting awareness and understanding of organizational values.Develop and implement policies: Contribute to the development and implementation of policies and procedures related to harassment, discrimination, and other areas of concern, ensuring they are clear, fair, and effective.Conduct training and awareness sessions: Deliver training and awareness sessions on harassment, discrimination, ethical conduct, and other relevant topics, promoting a positive and inclusive work environment.Maintain confidentiality: Maintain strict confidentiality regarding all complaints, investigations, and other sensitive information, ensuring privacy and discretion.Prepare reports and documentation: Prepare detailed reports summarizing investigations, findings, and recommendations, providing clear and concise documentation.Collaborate with stakeholders: Work collaboratively with various stakeholders, including management, human resources, legal counsel, and other relevant departments, to ensure effective resolution of complaints and implementation of recommendations.Promote a culture of ethical conduct: Champion a culture of ethical conduct and integrity within the organization, fostering a climate of trust and respect.Critical QualificationsBachelor's degree in law, human resources, social work, or a related field, demonstrating a strong foundation in relevant knowledge and principles.Minimum of 5 years of experience working as a Human Resources Consultant, investigator, or in a similar role, demonstrating a deep understandin