Work Location:Nanaimo, British Columbia, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$86,600 - $130,000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.CUSTOMERContinually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experienceLead all aspects of relationship management for an assigned portfolioAct as a confident business banker expected to meet the needs of customers by providing creative products/solutionsActively use sales platforms to build a robust understanding of our customers/target needs, industries, and marketsUnderstand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customerPossess and constantly build deep expert knowledge of the market, customers, and broader economic factorsDevelop and maintain centre of influence strategies and relationshipsIdentify customer/prospect referral opportunities to internal Bank partners that meet customer needsEnhance TDBG brand by participating in networking eventsSHAREHOLDERDevelop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customerBuild new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).Promote and offer full suite of products, sales, services and banking capabilitiesMeet or exceed business targetsNegotiate to maximize profitability of relationships with existing customers based on the customer risk profile.Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentationOversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits. Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the BankActively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referralsProtect the interests of the organization ? identify and manage risks, and escalate non-standard, high risk transactions / activities as necessaryEnsure compliance with regulatory and operational risk requirementsAssume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductDevelop a productive relationship with external partners as means to identify new business opportunities EMPLOYEE / TEAMParticipate fully as a member of the team, support a p
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