The Storage Box is a family-owned business based in Windsor, ON, specializing in portable storage container rentals for moving, renovation, and storage needs. We?re looking for a full-time *Customer Service Representative* to join our head office team.
*What You?ll Do:*
· Answer incoming phone calls from current and prospective customers
· Schedule appointments and respond to customer inquiries
· Provide pricing and convert quote calls into sales
· Enter rental and sales orders into our internal systems
· Process credit card payments
· Support sales campaigns and collaborate with the outside sales team
· Deliver exceptional service with a friendly, helpful attitude
*What You Bring:*
· Prior experience in customer service and sales
· Excellent communication skills and a naturally empathetic, people-first approach
· A friendly personality and a genuine desire to help others
· Detail-oriented mindset and adaptability in a fast-paced environment
· Familiarity with phone systems and internal quoting tools
*Why Join Us:*
· Competitive pay
· Comprehensive benefits package (health, dental, vision, life insurance)
· Paid vacation time
· Company-provided uniforms
· Clean, casual, and team-oriented work environment
We participate in equal opportunity employment.
If this sounds like a fit for you, we?d love to hear from you. Apply today and become part of a company that values people, purpose, and professionalism.
Job Type: Full-time
Pay: $22.00-$24.00 per hour
Expected hours: 42 ? 48 per week
Additional pay:
* Overtime pay
Benefits:
* Dental care
* Extended health care
* Life insurance
* Paid time off
* Vision care
Schedule:
* Day shift
* Monday to Friday
* Overtime
* Weekends as needed
Experience:
* Customer service: 2 years (preferred)
Work Location: In person
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