Req Id: 424183 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.Name and description of the hiring departmentAs an Inside Sales Representative, the successful candidate will carry a mandate to manage, retain and grow accounts in Bell Business Markets - Commercial. Working in a dedicated environment, the successful candidate will be part of a dynamic sales team responsible of maintaining selling in his territory across all Bell Business portfolios, specializing in complex solution selling and retention across multiple verticals. As part of this team, you will fully manage the Bell ? Client relationship in this select segment of Mass customers, with emphasis on achieving sales targets and providing a premium customer experience.Job Duties / AccountabilitiesPromote regular client interactions while proactively engaging short and long term sales and retention discussions with clientAchieves assigned revenue target by developing new and repeat client business from within an assigned client baseAble to implement inbound/outbound sales and retention strategies to cover customer base and meet revenue targetsAbility to successfully partner and network with internal and external partners to provide advanced customer solutionsAbility to balance and meet individual, franchise and team targetsDevelops, modifies and implements individual sales and retention strategy to meet assigned revenue targetManage an account base ? retain, re-invest and grow Service and Product revenuesPrepare, present and update business plans several times per yearLiaison with back office support groups to execute top quality customer experienceAbility to issue orders and maintain high level quality / accuracy rateEssential Qualifications / CompetenciesStrong sales skillsAbility to create excellent relationships with customers over the phone and in personStrong organization, planning and time management and follow-up skills are criticalExcellent verbal / written communications skills to clearly expose solutions to our business customersActive listening and attentive to client's needsFunnel Management Skills - forecast / analyze sales and revenue trendsAccount Management experiencePreferred Qualifications / CompetenciesExperience and demonstrated success within a sales environmentGED or equivalent of post high school diploma as a minimum (University degree preferred)Good knowledge and experience of wireless products and servicesGood knowledge of Bell internal applicationsBusiness products / market knowledge related to telecommunicationsKnowledge of IP concepts and components of the IP networkKnowledge and understanding of complex portfolio (eg: IPVPN, Bell Total Connect, BID OE, Data, Hosting etc.)#EmployeeReferralProgram Adequate knowledge of French is required for positions in Quebec. Additional Information:Position Type: UnionJob Statu
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