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sales assistant

Posted on June 19, 2025 by Employer details PWO Canada Inc

Job details

*OUR COMPANY* PWO Canada is a Tier 1 and Tier 2 supplier for auto manufacturers globally. We are one of five subsidiaries in the PWO AG Group, manufacturing lightweight metal components for the automotive industry. *PURPOSE OF POSITION* The Sales Assistant position is responsible for calculating, submitting and negotiating in the quotation process from receipt of quotes through to follow up with customers. The individual coordinates estimates from the Tooling and Production departments and Subcontractors. The position responds to customer inquiries, maintaining existing account sales contracts and assisting in the development of new accounts and production projects. *NATURE AND SCOPE OF POSITION* The Sales Assistant position accurately and effectively processes quotations from the receipt of quotes through to customer follow-ups. The position has no direct reports but may provide guidance to the Administration, Logistics, Shipping and Receiving, Production, Tooling, and Quality Departments and personnel. The Sales Assistant will work closely together with the Key Account Managers and the Sales Director supporting all sales activity for customer accounts. The position may receive work assignments from Key Account Managers and the Sales Director. Internally, the Sales Assistant provides information to, and gets information from, all levels within the organization. Externally, the position has regular contact with subcontractors, with potential and existing customers, in cases being responsible for a customer account. *QUALIFICATIONS* *Education:*A post-secondary degree in Business Management or Engineering with some additional education in Quality Management is required. ASQ certification is a definite asset. *Knowledge and Skills:* The position must have an ability to use Microsoft Office and MRP system is a must. Knowledge in SAP Automotive Industry Software is a definite asset. Management skills such as delegation, problem solving, organization, leadership, time management and interpersonal skills are required. Candidates should demonstrate a robust understanding of data analysis methodologies, coupled with advanced proficiency in Business Intelligence (BI) tools and frameworks. The ability to leverage BI insights effectively to inform strategic decision-making will be considered a significant advantage and a key differentiator for this role. *Communication Skills* Organized, calm disposition and strong communication skills to interact with customers, co-workers and subordinates. *Nature and Length of Experience* At least five years experience in a similar job and manufacturing environment is preferred. *RESPONSIBILITIES* * Assists in development of the documentation process including assigning quote numbers, updating quotation log sheets, quote follow-ups, sales forecast logs and quotation checklists, etc. * Prepares quotations for customer coordinating tooling and production quotes, including RFQ to tool estimator, purchasing and logistics (sending tenders for raw material and subcontracting), applies RFQ checklist and reports disclaimers or substitutions, lists sources and pricing details, submits prepared quote to Sales Manager(s) for approval, submits quote to customer, files quotes and follows up as required. * Negotiates price increases/decreases with customers regularly. * Makes recommendations to the Continuous Improvement Team with regards to process streamlining, mistake proofing, economic improvements, eliminating duplication, improving customer satisfaction and quality improvements. * Maintains existing customer base, handle day to day communication with customers, visits with customers when necessary. Reviews and maintains customer accounts receivable monthly. Reviews and maintains customer contracts regularly. * Reports regularly on customer satisfaction and all new work orders to the Sales Manager(s). * Follows and performs to the processes and instructions as outlined in the Process House applica