At *VIP Vape*, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.
We bring our ideology to life through our people, and we are currently looking for *Part-Time Sales Associates.*
*VIP Sales Associates *are an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and cannabis culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.
*Key Duties & Responsibilities ( Sales & Customer Service ) :*
* Greet customers throughout the day in a friendly and welcoming manner
* Check government issued ID of customers upon entry to the store.
* Engage with customers to understand their needs and educate them on responsible cannabis use
* Provide accurate and knowledgeable product information based on formal and informal ongoing learning.
* Convert customer needs into sales, meeting and exceeding individual and company sales targets
* Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
* Continually promote our brand and be a positive representative of the vape industry.
* Support the upkeep and cleanliness of our space in a way that propels our brand and standard
* Effectively utilize a cannabis compliant POS system and cash register
* Comply and maintain all required training and certifications required by Provincial and Federal law
*Qualifications and Requirements :*
* Able to lift and carry 20 lbs.
* Sound knowledge of various vaping products.
* Successfully provide a criminal background check.
* Knowledge of Provincial and Federal laws and regulations pertaining to retail Vape
* Must be *19 years of age* or older
* Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported.
* Organize and clean the storage room.
* Other duties as assigned.
* *Able to work evenings, holidays and weekends. All evening shifts during the week. *
* *Needs to have a car.*
*Attributes of the Candidate:*
* Excellent interpersonal skills
* Passionate about the ?customer experience?
* Achievement-oriented and hard working
* Organized, flexible, and empathetic
* Strong time management and prioritization skills
* Ability to multi-task in a fast-paced, high-volume environment
* Strong communicator who can present ideas clearly
* Innovative problem solving and decision-making skills.
This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.
Job Type: Part-time
Pay: From $17.20 per hour
Flexible language requirement:
* French not required
Shift:
* 4 hour shift
* 8 hour shift
* Evening shift
Work days:
* Every Weekend
* Holidays
* Monday to Friday
* Weekends as needed
Application question(s):
* Do you have your own car or method of transportation?
* Are you over 19 years old?
* Are you available for 15-20 hours during the week, only for evening shifts?
* Do you possess prior experience in customer service or vaping?
Experience:
* Customer service: 1 year (required)
Work Location: In person
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