user experience designer

Title posted on CareerBeacon - UX Designer II (12 month contract)

Posted on June 21, 2025 by Employer details Home Depot

Job details

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview: The UX Designer II leverages design thinking techniques to drive ideation and alignment, crafting end-to-end experiences that bring omnichannel retail strategies to life on homedepot.ca and our mobile applications. They balance user needs with business strategy, ultimately creating delightful customer experiences. Through collaboration with end users, other designers, and Product and Technology teams, they design intuitive, high-quality products. Additionally, the UX Designer II facilitates workshops and presentations, communicates across all organizational levels, and supports cross-functional product teams. Key Responsibilities: 20% Strategy &amp; Planning:Customer Insights: Gain in-depth understanding of customer, associate and business needs to inform product design.Design Alignment: Ensure that the user experience aligns across all products and projects, creating a cohesive user journey.Design Strategy: Develop and implement design strategies that balance user needs with business objectives, ensuring a user-centric focus in product development.Stakeholder Communication: Present design concepts, user needs, and design rationales to cross-functional teams and key stakeholders, facilitating a shared understanding of user experience goals.Trend Analysis: Stay up-to-date with industry trends and best practices to continuously improve user experience strategies and methodologies.75% Delivery &amp; Execution:Accessibility: Understand and implement accessibility standards and requirements such as WCAG. Communicate how usability influences accessibility, and advocate for removing barriers.Design Excellence: Lead the design process from concept to final execution, ensuring that the user experience is seamless, engaging, and intuitive.User-Centric Design: Advocate for users, empathizing with their needs and pain points to drive user-focused design decisions.Prototyping &amp; Testing: Create prototypes to visually and interactively communicate design ideas to stakeholders and end users; and to enable testing.Design Delivery: Provide UX design artifacts of final productCollaboration: Foster collaboration with teams (e.g., technology, product management) to drive value and address any impediments to effective design implementation.Innovation &amp; Research: Engage in user research and usability testing to gather user feedback and iteratively enhance product designs.Facilitation &amp; Workshops: Support and facilitate design workshops to align PX and cross-functional teams' efforts on user experience goals.5% People:Mentorship: Provides mentorship and coaching to more junior associatesCompetencies: Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer Focus: Building strong customer relationships and delivering user-centric solutions.Drives Results: Consistently achieving results, even under tough circumstances.Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Skills: Figma an assetMiro an assetPlaybook UX/User Testing preferredStrong analytical, influential, interpersonal skillsOrganizational skillsProblem-solving and critical thinking skillsData AnalysisProject and change management Direct Manager/Direct Reports: Typically reports to Manager, UX or Lead, UXNo direct reportsHybrid Work: Travel to Toronto Store Support Centre location 4x per week (subject to change) Location Flex Travel Requirements: Additional minimal travel as required Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articl