Our Client, a Customs Brokerage Services company, is looking for a Customer Service Representative for their Eastern Passage, NS location.
Responsibilities: Provide accurate pricing to dealers, movers and private customers as required
Answer all customer inquiries relating to Client Vehicle Transport service, transit times, service parameters, etc
Handle customer track, trace inquiries, and provide them with accurate and timely information
Assist the Claim Department in providing customers with viable solutions regarding their claims issues
Achieve all measurable daily performance standards as they are outlined and established (i.e. number of calls answered, closing ratio on quotes, etc.)
Place outbound calls to customers to proactively inform them of service/rail
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.