Req Id: 424736At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell's Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell. As part of our team, you will be at the heart of our customer experiences.SommaireBusiness Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to business customers, including key and PBX equipment. Includes employees designated as SMC. Education RequirementsSuccessful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field. OR A 2 or 3 year Certificate/Diploma in an Information Technology program. OR Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), Nortel (NCSS or higher) and/or Microsoft. Ability Requirements of the Position Physical: Climb poles on a daily basis (using ladders, spurs and other tools) Frequent lifting and/or carrying of objects weighing up to 50lbs., lift 100 lbs Good colour vision Work effectively aloft Skills/Knowledge: Communication skills - verbal and written Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word Customer service skills Dealing with ambiguity Problem solving skills Other: Basic Offshore Survival training, where required Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement Travel using various modes of transportation in all kinds of weather Valid Driver's License #EmployeeReferralProgramAdequate knowledge of French is required for positions in Quebec. Additional Information:Position Type: UnionJob Status: Regular - Full TimeJob Location: Canada : Nova Scotia : Truro Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)Application Deadline: 07/08/2025For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our f
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.