Why am I asked to add the owner or director of the business to my employer file?

To ensure that all users are authorized delegated representatives of the business, Job Bank employer files must include a business owner or director who is registered with the Canada Revenue Agency (CRA). This person should be listed on the employer file as a Primary Officer so they can manage the access of all other users.

If Job Bank asks you to add the business owner or director to your employer file, you can:

1. Access the business’s CRA information online and verify that the information is up to date.
2. If the CRA’s records are incorrect, update them using the CRA's Change of owners or directors process.
3. Add the business owner or director to the employer file.

Next step: Follow any instructions Job Bank may have sent you by email.

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