Pending Labour Market Impact Assessment (LMIA) application
The employer could not find a Canadian worker for this job and applied for a Labour Market Impact Assessment (LMIA) to hire a temporary foreign worker. Canadian workers, including Canadian citizens and permanent residents, are still encouraged to apply. If you applied but haven’t heard back from the employer, please contact Job Bank.
The employer’s LMIA application is currently under review by the Temporary Foreign Worker (TFW) Program. To report abuse of the TFW Program, call the program’s tip line.
Overview
Languages
French
Education
-
College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
-
Order office supplies and maintain inventory
-
Perform general office duties
-
Receive and log complaints
-
Receive credit and employment applications
-
Receive payments
-
Sell merchandise
Experience and specialization
Computer and technology knowledge
-
Database software
-
Enterprise resource planning (ERP) software
-
Internet
-
MS Excel
-
MS Outlook
-
MS Windows
-
MS Word
Additional information
Security and safety
-
Criminal record check
-
Driver's validity licence check
-
Driving record check (abstract)
Transportation/travel information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Work under pressure
-
Walking
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Paramedical services coverage
Financial benefits
-
As per collective agreement
-
Group insurance benefits
-
Life insurance
-
Registered Retirement Savings Plan (RRSP)
Other benefits
-
Free parking available
-
Team building opportunities
Who can apply for this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit