At *Safe Space*, an Ontario-based rehabilitation centre, we aim to restore your health by providing comprehensive services in both mental and physical wellness. Our wide variety of treatments and our personalized, compassionate approach allow us to align each client with programs that best meet their needs. On your path to recovery with us, we make sure you learn as much as you heal?because we believe your body is your home, and we?re here to help you rebuild it.
We are currently seeking a dedicated and detail-oriented *Clinic Manager* to join our growing team. This in-person leadership role is vital to ensuring that both clinical operations and client experiences run smoothly and professionally.
*Your Role*
As Clinic Manager, you will be responsible for managing the daily operations of our MVA clinic while supporting our patients, staff, and external partners through organized and efficient care coordination.
*Key Responsibilities*
* *Client Intake & Assessment*
Conduct thorough in-person intakes for new patients, gathering health history and MVA claim details.
* *Customized Treatment Planning*
Collaborate with healthcare professionals to develop individualized rehabilitation plans tailored to each patient's condition and recovery goals.
* *Reception & Front Desk Oversight*
Supervise front desk operations and reception staff to ensure excellent client service and efficient clinic flow.
* *Support to Billing Department*
Coordinate closely with the billing team to ensure timely and accurate submission of treatment plans, documents, and invoices to insurance providers.
* *Communication with Lawyers & Adjusters*
Act as a liaison with legal professionals, case managers, and insurance adjusters regarding patient progress, treatment approvals, and documentation.
* *Data Management & Documentation*
Input and manage client information within EMR systems, ensuring accuracy, compliance, and up-to-date records.
* *Clinic Workflow & Quality Assurance*
Monitor and improve daily operations, ensuring consistent standards of care and a welcoming, professional clinic environment.
*What We?re Looking For*
* Previous experience in medical office management or MVA rehabilitation preferred
* Understanding of Ontario?s MVA claims process and healthcare billing
* Strong leadership, communication, and multitasking skills
* Proficiency with Antibex system and Microsoft Office
* Excellent communication skills (written and verbal), especially when dealing with legal and insurance professionals
* Highly organized, reliable, and solutions-focused mindset
Job Type: Full-time
Pay: $25.00-$30.00 per hour
Expected hours: 40 per week
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
Education:
* Bachelor's Degree (preferred)
Work Location: In person
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